Shipping policy
Shipping Policy
We currently ship to the United States and Canada.
Shipping Cost
We offer free standard shipping on all orders to the United States and Canada.
Processing Time
Orders are usually processed within 1–3 business days after your order is placed. During busy periods, processing may take slightly longer.
Delivery Time
Estimated delivery time is 7–10 business days after your order has been processed and shipped.
Once your order has shipped, you will receive a confirmation email with your tracking information.
Please note that delivery times are estimates and may vary due to carrier delays, customs processing, holidays, weather conditions, or high-demand periods.
Incorrect Shipping Information
Please make sure your shipping address is correct before placing your order. Everjoy is not responsible for delays or failed deliveries caused by incorrect or incomplete addresses provided by the customer.
Lost or Delayed Packages
If your order is delayed, please contact us at support@everjoyswim.com and we will help you check the status of your shipment.
If your package appears to be lost, please contact us so we can work with the carrier to find a solution.
Customs, Duties and Taxes
Orders shipped to Canada may be subject to customs duties, taxes, or import fees depending on local regulations. These charges are the responsibility of the customer.